Privacy Policy

Privacy Policy

At Neutroderm, we respect and value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from us.

Personal Information We Collect

When you visit our website, we may automatically collect information about your device, including:

  • IP address
  • Web browser type
  • Time zone
  • Cookies and usage data

Additionally, when you make or attempt to make a purchase, we collect the following personal details:

  • Your name
  • Billing and shipping address
  • Payment information (e.g., credit/debit card details)
  • Email address
  • Phone number

How We Use Your Personal Information

We use the collected personal information for the following purposes:

  • To process your orders, payments, and shipments
  • To communicate with you about your order or inquiries
  • To send promotional or product-related communications (with your consent)
  • To enhance and improve the functionality of our website
  • To prevent fraud or unauthorized access to our systems
  • To comply with applicable legal requirements

Sharing Your Personal Information

We may share your personal information with selected third-party service providers who assist us in processing orders, delivering products, and improving our services. These partners are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than to support us.

Additionally, we may share your personal data when required to comply with legal obligations, respond to government requests, or protect our legal rights.

Behavioral Advertising

We may use your personal data to deliver targeted advertisements or marketing communications that we believe may interest you. You can opt out of targeted ads by adjusting your preferences or following the opt-out instructions provided in our policy.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and such changes take effect immediately upon posting. Please revisit this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Compliance Officer at:

  • Email: info@neutroderm.com.pk

At Neutroderm, your privacy matters. We are committed to upholding the highest standards of data protection and transparency.